Assistant on Ray-Ban Stories

Facebook Assistant enables a hands-free way to capture photos and videos and interact with Messenger using Ray-Ban Stories. To activate Facebook Assistant on Ray-Ban Stories, either say "Hey Facebook," or tap and hold the touchpad on your glasses.

To turn on Facebook Assistant:

If you turn on “Hey Facebook,” Assistant will activate when it detects this wake word so that it can respond to your requests. If this setting is off, you can still press and hold the touchpad to use Assistant.

Note: Facebook Assistant is currently available in English only.

If you enable the “Hey Facebook” wake word, you can say "Hey Facebook" to capture photos and videos hands-free. You can choose to enable the “Hey Facebook” wake word from Settings in the Facebook View app.

• “Hey Facebook, take a photo.”
• “Hey Facebook, take a video.”
• “Hey Facebook, start recording.”
• “Hey Facebook, stop recording.”

Once a photo or video is captured, you can import it to the Facebook View app and view your photos and videos from your phone. Your capture voice commands are automatically trimmed from videos. Keep in mind, videos are limited to 30 seconds.

• "Hey Facebook, call [name]."
• "Hey Facebook, send a message to [name]."

Learn more about calling and messaging with Ray-Ban Stories.

• "Hey Facebook, pause."
• "Hey Facebook, next."
• "Hey Facebook, stop."
• "Hey Facebook, resume."
• "Hey Facebook, volume up."
• "Hey Facebook, volume down."
• "Hey Facebook, next song."
• "Hey Facebook, previous song."

• "Hey Facebook, battery status."
• "Hey Facebook, how much battery is left?"

With Ray-Ban Stories, you can connect Messenger with the Facebook View app to make calls and send messages using Assistant voice commands.

To connect your Messenger account to Facebook View:

To send a message:

To make a call:

To disconnect your Messenger account from Facebook View:

Note:

• When vanish mode is enabled on Messenger, Assistant won’t be able to read your messages out loud.

You can use Ray-Ban Stories to hear incoming message alerts from Facebook Messenger. When you connect Messenger and have Facebook Assistant turned on, you can use Assistant to announce who’s messaging you.

To set up message announcements:

If you don’t hear the announcements when the toggle is on, make sure you’ve provided Bluetooth permission in your phone’s Messenger app settings.

Facebook Assistant gives you the option to store voice recordings, transcripts and related data about your voice interactions. It may take some time for your stored voice recordings, transcripts to appear in your Voice Activity Log.

If you don’t see your most recent voice interactions, click on the media import button to get your latest voice recordings and transcripts. Keep in mind that voice interactions are not stored if you use Assistant while your glasses are offline.

To manage your storage of Assistant transcripts:

To view or delete your stored transcripts in Voice Activity Log:

Even if you turn off storage, you can still use “Hey Facebook.” When storage is turned off, we won’t keep recordings or transcripts of your voice interactions or data related to them, which means you won’t be able to view or delete this information. We also won’t use your voice interactions to improve our voice services. Any voice interactions that occurred before you turned off storage will still be stored for one year, unless you delete them sooner.

You can download stored transcripts and related data, like the hardware model of your glasses, or the general category of your voice interaction in the Download Your Information section of Your Facebook Information, which is located in Facebook Settings.

To begin downloading your information, follow the steps in the Facebook Help Center. Select Facebook View to download information about your voice interactions.

When you use Facebook Assistant on your device, we process voice recordings and transcripts of your voice interactions, as well as data related to your voice interactions, such as the hardware version of your glasses and the length of the audio related to your interaction to respond to your requests.

Voice interactions are things you say to Facebook Assistant, including if you mistakenly activate Facebook Assistant, as well as any background sound that happens when you use Facebook Assistant.

Based on your preferences, we also store and process information about your voice interactions to help improve Facebook Assistant. You can also access and delete stored information in your Settings or in Your Facebook Information.

When voice storage for product improvement is on, we use machine learning and trained reviewers to process information to improve, troubleshoot, and train Facebook Assistant, and we may share that information with certain third parties for product improvement. We may also share such information for law enforcement purposes or as otherwise required by law.

Facebook Assistant may activate when it detects something that sounds similar to “Hey Facebook.” The mic will also activate if you accidentally press and hold the touchpad on your frames. You’ll see a notification LED and hear a wake sound play when Facebook Assistant is activated. If this happens and you’ve enabled storage, you can view and delete your Facebook Assistant activity at any time in your voice activity log or turn off “Hey Facebook” any time you’re not using it.

When voice storage is enabled, transcripts and related data about your voice interactions, such as the hardware version of your glasses and the length of the audio related to your interaction, are processed using machine learning and trained reviewers. Storing your voice interactions will help Assistant better understand and fulfill requests, as well as respond to a wide range of speech patterns and phrases. For example, people that speak a regional dialect and opt in to storage of voice interactions will help Assistant better understand and more accurately respond to requests from people that speak that regional dialect.

Trained reviewers are useful in evaluating how well Facebook Assistant responds to your voice command. For example, reviewers can evaluate if Ray-Ban Stories actually took a photo, and help improve Facebook Assistant to respond more accurately over time.

When voice storage is enabled, Facebook will store voice interactions even if you unintentionally trigger Assistant. If our systems detect that you didn’t intend to trigger Facebook Assistant through any activation method, Facebook will label these interactions as “false wakes” or misactivations, and delete them within 90 days of detection. Voice recordings, stored transcripts and data related to voice interactions are otherwise kept for 1 year.

You can hear, view and delete stored voice recordings and transcripts in your Activity Log and download information in the Download Your Information section of Your Facebook Information.

There are two storage settings, one for audio recordings and one for transcripts and related data. When voice storage is turned off, we won’t keep your voice voice interactions, which means you won't be able to hear, view or delete this information. We also won’t use your voice interactions to improve our voice services. Any voice interactions that occurred before you turned off storage will still be stored for one year, unless you delete them sooner. Learn how to change your voice assistant settings.

Keep in mind, if you have Store Transcripts turned off you won’t be able to store voice recordings.

No. Photos and videos you take with Facebook View are stored on your glasses until you import them to the Facebook View app. From there, you’ll have the option to review photos and videos, and share to Facebook, Instagram or other apps and services. No photos or videos are published without your permission.

There are two ways to know when Facebook Assistant is activated:

When attempting to make a call or send a message, some people may receive a message stating: “Something went wrong. Double-check that Messenger and Bluetooth are connected.” If you see this message while trying to make a call or send a message on Messenger, try the following steps to fix this issue.

Keep in mind, closing the Messenger app can interrupt hands-free calling and messaging.

To disconnect Messenger:

To reconnect Messenger: